Once the person you are helping does this, the iPhone’s screen will show up on the Mac. Apple might explain this better in a later version of QuickTime Player, but for now, it works. You don’t want the camera of the iPhone you want the screen. Then, click the arrow next to the red record button and choose the iPhone or iPad as the camera. Once the person you’re helping plugs the iOS device into the Mac, open QuickTime Player and select New Movie Recording from the File Menu. Quicktime Player in Yosemite can mirror (and record) the screen of an iOS 8 device with a Lightning connector. Step 1: Start Quicktime Player and Have Them Plug in the iPhone or iPad Both of you need to know the Apple ID associated with iMessage on your devices. If you’re on a Mac running Yosemite, then that’s all either of you needs. We’ll call that the host–that’s the device you’re supporting. Forward this ID to your friend or supporter.Remote Support iPhone the Easy Way-Preferred System Requirement:įor this trick to work, the person with the iOS device needs to have a Mac running Yosemite (or higher) and an iPhone or iPad that uses a Lightning connector (not the 30-pin connector.) The device needs to be running iOS 8 or higher. Open the TeamViewer QuickSupport app on your iOS device, you will get an ID. Share your iPhone and iPad screen remotely using TeamViewer QuickSupport You can use TeamViewer for free if you’re not using it for commercial tech support purposes. This is possible with Windows, macOS, Linux, Android, or iOS devices.
Install the latest TeamViewer, TeamViewer 13 or later, on the device you want to connect with. On the other device you want to connect with:.
Also install the TeamViewer QuickSupport app, available for free on App Store, on the iPhone or iPad that you wish to control. IOS 11 or later is required on your iOS device. It provides us the easy, fast, and secure remote access and is already used on more than 1.8 billion devices worldwide. Run into issues on your iPhone or iPad and need remote assistance from your friend or a technician? TeamViewer QuickSupport is such a iOS screen remote sharing app can help you achieve that.
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